Shipping policy
Shipping Policy
Processing Time
- Orders are typically processed within 2-5 business days (excluding weekends and holidays).
- Custom or made-to-order items may require additional processing time, which will be noted on the product page.
Shipping Methods & Carriers
- Printify Fulfilled Products: Items such as print-on-demand puzzles and vinyl stickers are shipped directly from Printify’s network of fulfillment partners. Shipping times and carriers vary based on the product and destination.
- Resin Creations & Handcrafted Items: These items are personally packaged and shipped via the United States Postal Service (USPS) OR UPS.
Estimated Delivery Times
- Printify Fulfilled Products: Delivery times depend on the location and fulfillment partner but typically range from 5-10 business days after processing.
- Handcrafted Resin Creations: USPS delivery times vary but are generally 5-10 business days within the U.S.
Shipping Costs
- Shipping costs are calculated at checkout based on the product type, destination, and carrier rates.
- Occasionally, we may offer free shipping promotions, which will be noted on the website.
Tracking Information
- Tracking numbers will be provided via email once your order has shipped.
- Please note that some Printify-fulfilled products may ship separately, and you will receive separate tracking numbers for each shipment.
International Shipping
- At this time, we only offer shipping within United States Of America.Â
- Customers are responsible for any customs fees, duties, or taxes imposed by their country.
Lost, Stolen, or Damaged Packages
- Color Zen Vibez is not responsible for lost or stolen packages once they have been marked as delivered.
- If your order arrives damaged, please contact us within 7 days with photos of the damage, and we will assist with a replacement or refund where applicable.
Questions?
If you have any shipping-related questions, feel free to reach out to us at colorzenvibez@gmail.com.